If you have in-house marketing expertise and want full control, Pro is our self-service membership, packed with all the tools and data you need. If you want a strategic partner who handles everything from creative to campaign execution, Premier is our white-glove, full-service option.

Nope! Flat rate means your cost per piece will never change based on how many pieces you mail in a given campaign. We use an on-demand model that locks in your price per piece, whether you send 2,000 or 10,000 pieces.

Thanks to our production methods, we already apply high-volume discounts to your quotes — even if you aren’t high volume! But if we determine during our discovery call that your volume exceeds that built-in discount, we’re ready to discuss additional pricing options.

Yes. You can provide us with your business’s own mailing list or use one purchased from a data supplier.

Yes! We include basic data cleanup, including NCOA, at no cost. The Mailworks also offers more complex data cleanup for a small fee.

We can work with you to order a list. Don’t forget to mention this to your solutions specialist as we’re preparing your quote!

Targeted mailing lists, coupled with professional creative, will make the biggest impact on the success of your direct mail campaign. A targeted mailing list segments your recipients by specific criteria, ensuring that your message is in front of the right audience.

Your solutions specialist will help you identify the ideal audience for your campaign.

If you have a list of people who do not want to receive mail from your business, you can send it to your account manager for suppression (or upload it directly to your online portal).

Yes, you can provide your own artwork, as long as it conforms to our product specifications! Your solutions specialist will make sure you have the correct dimensions before you submit your creative.

Yes, we have a team of graphic designers available to create custom artwork or modify any designs from our creative catalogs. We’re here to make sure your campaign pops!

During the discovery process, your solutions specialist will give you a sneak peek at the creative catalog for your industry. If you decide to work with The Mailworks, you’ll have unlimited access to the catalog through your online portal.

Yes, USPS Intelligent Mail™ tracking is provided for all mailings. You’ll be able to see tracking information for each of your campaigns through your online portal.

In-home dates are how we refer to when your mail will arrive in mailboxes. Our delivery model targets a specific three-day window every week of the year. 

Turnaround time depends on the mail class you select and how quickly you approve your campaigns. On average, Marketing Mail campaigns take 20 days to arrive in homes from your approval date. Our approval deadline for Marketing Mail is Thursday of every week. 

As an example, if your in-home target date is June 1, 2022, your approval deadline would be May 12, 2022.

First-Class campaigns can arrive in homes much faster (6–7 days from your approval date, on average).

We do not offer rush services. However, upgrading to First-Class postage greatly decreases the amount of time to mailboxes.

Yes! We are based in Albany, New York, but deliver to every state in the continental United States on a weekly basis.

No, your location will not change your approval times or delivery schedule.

You’ll view, approve, and store all your proofs in your online portal.

Depending upon the complexity of your campaign, your proofs could be available for review in as little as 30 minutes! But you’ll always receive them within 1 business day.

When you sign on with The Mailworks, you will have a dedicated account manager who will help you make adjustments to your projects and campaigns — anything to take it over the finish line!