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Your data, our highest priority
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At The Mailworks, we know that trust and direct mail data security are everything. Whether we’re handling sensitive customer data or ensuring your campaigns land accurately and on-time, your security is our top priority. Our HIPAA-compliant and SOC 2 Type II certified processes protect your information at every step.
Security & Compliance at The Mailworks
HIPAA & SOC 2 Type ii
Your data, your trust, our commitment. Secured every step of the way.
Stamped, Sealed, & Secured
Our Certifications
HIPAA Compliant
An independent auditor has reviewed our systems & confirmed that we consistently keep your data secure, private, & available over time, giving you confidence in our ongoing reliability.
We follow strict rules to protect sensitive health information (ePHI), keeping it private, secure, & only accessible to authorized team members because your trust matters.
SOC 2 Type II
Monitoring & Response
24/7 monitoring, event logging, & documented incident response to catch and resolve issues quickly.
Vendor Management
Risk assessments and signed agreements (BAAs) with all applicable partners.
Employee Training
Ongoing HIPAA and security training, phishing simulations, and readiness drills to keep the team sharp.
Access Controls
Role-based access, multifactor authentication, & audits ensure only authorized eyes see your data.
Data Protection
Encryption in transit and at rest, secure key management, and strict data handling procedures.
Our team follows rigorous standards to keep your data safe at every step:
Our Security Practices
Frequently Asked Questions
What does SOC 2 Type II cover?
It verifies that our controls are effective over time, giving you confidence that your data is protected consistently.
How do you stay HIPAA compliant?
We safeguard ePHI through encryption, access controls, employee training, and documented BAAs with all relevant vendors.
Can I access your reports?
Absolutely. You can download them directly from the Trust Center, or contact us with any questions you may have.
Who should I contact if I have a question?
Contact us here anytime or reach out at hello@themailworks.com – we’re here to help.
Our FAQs have more info, and if you’re still unsure, drop us a note anytime.
Got questions we didn’t cover?
